Sitecore Forms are Missing in the Forms Designer

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After upgrading the Sitecore version 9.0.2 to version 10.2. I faced one more issue related to the Forms that is I am not able to see any forms and its shows a message there are no forms to display. I have checked the console and logs as well but regrettably did not find any relevant error.

sitecore-forms-missing-1

I have checked the Forms node in the Sitecore content tree and all forms were there.

sitecore-forms-missing-2

Solution:

  1. Cleared browser cache
  2. Cleared Sitecore cache /sitecore/admin/cache.aspx
  3. Incognito/private mode to see if able to see the Forms
  4. Rebuilt Forms folder from the Developer menu (It solved my issue and happy to see the Forms in Forms Designer) sitecore-forms-missing-3
  5. If step 4 does not help you then go to the Control Panel, and choose the Indexing Manager option. Once you click It will open an Indexing manager window then opt for the selected indexes and rebuild
    sitecore-forms-missing-4

Result:

sitecore-forms-missing-5

If you still face the same issue then you can check the other possible case:

Go to the item “SearchConfig” in core DB from path “/sitecore/client/Applications/FormsBuilder/Components/Navigation/Create/PageSettings/CreateFormDataSource/SearchConfig”

sitecore-forms-missing-6

Verify the Root field pointed to the Item ID “{B701850A-CB8A-4943-B2BC-DDDB1238C103}”, it’s the Forms folder Item Id in the master database (Refer to the second image in this blog post).

If there is a mismatch you found in the Id then take the Forms folder and items via packages from your co-developer or another instance of Sitecore.

The second option (Not Recommended) If you want to change the Forms folder ID then map it properly in core DB at below two locations:

  1. Item name: SearchConfig
    Item path: /sitecore/client/Applications/FormsBuilder/Components/Navigation/Create/PageSettings/CreateFormDataSource/SearchConfig
    Field Value: Root
  2. Item name: AllFormsSearchConfig
    Item path: /sitecore/client/Applications/FormsBuilder/Pages/Forms/PageSettings/DataSource/AllFormsSearchConfig
    Field Value: Root

Happy Sitecoreing ðŸ˜Š

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