Posts

The Timeout was Reached Before the Message in Sitecore Redis

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While working on Sitecore PaaS you have a Redis issue. This time we have a Redis timeout issue but with a different message: Solution: After conducting research and using Google, I have discovered that there are 2 links from the above exception: https://stackexchange.github.io/StackExchange.Redis/Timeouts https://stackexchange.github.io/StackExchange.Redis/ThreadTheft I am experiencing the "thread theft" of the reader. The parameter "rs" in the error message tells me the state of the reader. If this is frequently reporting CompletePendingMessage , it is possible that the reader loop has been hijacked when trying to set results. It's further elaborated in the Thread Theft. To address this issue try adding the following early on in your application startup: ConnectionMultiplexer.SetFeatureFlag("preventthreadtheft", true); The issue is more related to the StackExchange.Redis commun

Intermittent StackExchange.Redis.RedisTimeout Exception in Sitecore

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I was encountering frequent time-out issues with Redis and my application deployed on Azure PaaS. Following are the sample exceptions from logs: Solutions: I have reviewed config files from our CD server according to Sitecore's recommendation in this KB article here  Excessive load on ASP.NET Session State store , and checked some of the points. In the Web.config and Sitecore.Analytics.Tracking.config files, increase the pollingInterval attribute value on both Private and Shared session state provider definitions from 2 to 60 seconds. => For my case, the pollingInterval value is in the Sitecore.Analytics.Tracking.Azure.config file and the value is still 30. I have considered increasing the value further. In the Sitecore.Analytics.Tracking.config file, find the timeoutBetweenLockAttempts parameter. Increase its value from 10 to 200 milliseconds. => The value should be defined in the

Restart SOLR Managed Cloud Server

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If you are on Sitecore Managed Cloud and your SOLR is with Managed Cloud Server Searchstax then it is not easy to manage it. In today’s blog, I am going to discuss how to manage Managed Cloud SOLR Server, especially Restart SOLR. After successfully setting up Sitecore and SOLR instance by Sitecore, Sitecore provides you the URL of SOLR Server and the following details: Solr server connection string Solr server URL Zookeeper Ensemble API key Solr server user Solr server password To access the SOLR admin UI: Open the https://<server_name>-azure.searchstax.com/solr/ URL and enter the Username and Password. Get a List of Nodes: Before doing this exercise, you need to find the number of nodes in your SOLR server (a standard server consists of 3 nodes). For example, if your server_name provided by Sitecore is "ss123456" then ideally your nodes will be ss123456-1, ss123456-2, ss123456-3. By using the below URL, you can

IsLanguageFallbackValid Field Cache Tunning in Sitecore

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In continuation of the cache tunning, if your website is multilingual then you may need to tune the isLanguageFallbackValid field cache value. The initial thought was it could be tuned using the Small Cache Size as <setting name="Caching.SmallCacheSize" set:value="200MB" />  But "Caching.SmallCacheSize" no longer controls isLanguageFallbackValid due to a Feature Request with reference number 221831.  Starting with Sitecore 9.2, the cache size now depends on setting Caching.IsFallbackValid.DefaultCacheSize To find out about how to tune cache in Sitecore,  See the blog post- Cache Tunning in Sitecore To find out more about monitoring and tuning cache on CD Server, see the blog post- Monitor and Tune Cache on CD Server Happy Sitecoreing  ðŸ˜Š

Sitecore Installation Error Connection was Established but Error Occurred During Login

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While Installing the Sitecore 10.3 on my local machine (Windows 11), I encountered with the following error: The root cause of the issue is that a connection to the SqlServer is established without the "TrustServerCertificate" parameter. Solution: Go to the xconnect-xp0.json  in your Sitecore download setup files, open it in any editor tool, and search the following parameters: CreateShardApplicationDatabaseServerLoginInvokeSqlCmd CreateShardManagerApplicationDatabaseUserInvokeSqlCmd CreateShard0ApplicationDatabaseUserInvokeSqlCmd CreateShard1ApplicationDatabaseUserInvokeSqlCmd Add the "TrustServerCertificate": true , to all parameters. For example: Reference:  https://support.sitecore.com/kb?id=kb_article_view&sysparm_article=KB1003015 Happy Sitecoreing  ðŸ˜Š

Illegal Characters in Path Sitecore

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Instead of redirecting to the "Item Not Found" page, Sitecore may generate the following error messages when it receives a request containing Illegal characters in the path: Solution: I saw a similar issue and it could depend on the "requestPathInvalidCharacters" settings in <httpRuntime> in Web.config . Go to the web.config and search for httpRuntime node. Check if the requestValidationMode is there, if it is not then add the attribute requestValidationMode="2.0"   Make sure validateRequest attribute in the page node is set to false. <pages validateRequest="false"> If you want to add these characters to the path, add the requestPathInvalidCharacters attribute to the httpRuntime node. <httpRuntime targetFramework="4.8" ...... requestPathInvalidCharacters="&lt;,&gt;,*,%,&amp;,:,\,?"/> Reference:

Sitecore MCS Custom Backup Failed Due to Size Limit

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Sitecore Managed Cloud Service provides the default setting for the Custom Backup of our CD instance. In your environment, you can see all default settings from the Backup Action tab. As our custom backup had a limit of 10GB with a linked database of 4 GB so due to the size of the logs and other files we are sometimes getting failed custom backups. Automatic vs. Custom Backups Hence regarding your backup failures, that is mostly due to " The website + database size exceeds the 10 GB limit ". I did a quick check and it seems that the folder in site/wwwroot/App_Data/Logs is using up to 6GB of available space. To view the file usage of each folder, you can go to KUDU, open the PowerShell console, and run this command in the WWWroot: Solutions: Regarding the solution to the failed backups and why Sitecore prefers the use of Custom Backup as it supports. It is due to Partial backups being supported for custom backups. Partial b

Error: Method Through Reflection is Not Allowed after Applying Sitecore Hotfix

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Recently, Sitecore security bulletin SC2023-003-587441 addresses Critical (582720) and High (584731) severity vulnerabilities in Sitecore software and provides the cumulative hotfix for the same. I have applied this hotfix in my solution and deployed it, but I have encountered the following error while publishing the Sitecore Items. If you are looking for how to install the Sitecore Cumulative hotfix OnPrem and PaaS instances, see the blog post: Sitecore Cumulative Hotfixes Installation on OnPrem and PaaS Solution: This Security Hotfix might add a security layer that prevents the execution of unexpected methods through reflection. As I have customized the publishing method for Sitecore items, I am getting this issue while publishing the Sitecore items. Go to the path " \App_Config\Sitecore\CMS.Core\ " and open the " Sitecore.Reflection.Filtering.config " file. Add the method name to the " Sitecore.Reflect

Sitemap and Robots in Sitecore Multisite

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In the continuation of my previous blog Steps to be Performed after Multisite Configuration, I am going to discuss two important functionalities in terms of Google search crawling ranking and every website core functionality which are Sitemap and Robots txt implementation.  Create a new Template with two fields Sitemap and Robots. Inherit the above template on the Home page template of both Site nodes. Create a patch file: This patch file will have one pre-processor to allow the URL extension for XML and Txt files and another processor in the httpRequestBegin pipeline to serve Sitemap and Robots txt files. Create a class in your project for the custom processor and use the below code Deploy your application and browse pages: Website-a.com/sitemap.xml Website-b.com/sitemap.xml Website-a.com/robots.txt Website-b.com/ robots.txt If you want to implement the same functionality using ASP.N

Sitecore - Value Cannot Be Null Parameter Name Key

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After upgrading the solution to Sitecore version 10.2, I have started facing the Value that cannot be a null error. More details log and error you can find below: After investigating this issue, I have found that this is a known issue in Sitecore and Sitecore described the solution here Retrieving the child items of resource items is not thread-safe . But as we were on Sitecore XM instead of the XP version, so will it work for XM? Yes, the cumulative hotfix works for XM as well, so do not be confused with it. Note: This hotfix is a Cumulative hotfix and does not use the installation wizard to install it. Such hotfixes are not intended to be installed using the Installation wizard. Instead, you need to refer to the following articles describing by Sitecore, how to install the hotfixes for OnPrem and PaaS instances: Install a Sitecore XP pre-release using SIF Deploy a Sitecore XP pre-release to a PaaS solution But I h

Sitecore Cumulative Hotfixes Installation on OnPrem and PaaS

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In this blog post, I will discuss how to install the cumulative hotfix on Sitecore OnPrem and PaaS instances. For example, Sitecore provided the Cumulative hotfix for Sitecore XP 10.2  and it's available for both XM and XP 10.2 instances. Usually, to install the hotfix we use the Sitecore installation wizard, but such cumulative hotfixes are not intended to be installed using the Installation wizard. Instead, we need to refer to the following articles describing how to install the hotfixes for OnPrem and PaaS instances: Install a Sitecore XP pre-release using SIF Deploy a Sitecore XP pre-release to a PaaS solution My application has been deployed with Sitecore Managed Cloud Service (Azure PaaS) . I have found that there is less instruction about how to install the cumulative hotfix, so I decided to install it via project solution. Solution: Create one separate project in your solution named SitecoreHotfix